Who we are

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ServisCo Limited was founded with the aim of developing leading edge Applications and providing high calibre consulting services to the Banking and Financial Services Industry.

After years of observing the challenges faced by organisations in the Banking sector especially when trying to implement multi-vendor applications, ServisCo took up the challenge of building a Retail Banking solution designed from ground up to be fully integrated.

By leveraging technological advances in our development efforts we are able to offer a comprehensively designed solution built with industry leading technology at a remarkable Total Cost of Ownership.

What we do

Each Bank is in business to serve the needs of its customers who are the key to the Bank's profitability.

Increasingly, customers are becoming more selective and demanding prompt, accurate and innovative services.

Every bank needs to know:

  • who its customers are
  • how well it is satisfying the customers' needs and
  • how best to increase the value of its relationship with the customer.

    • Also, the bank needs to know which of its activities are profitable, what its cash-flow position is, what the future industry trends are, and much more. We provide not just the information gathering and presentation tools but also the tools for analysing information in various formats to give you that much needed edge in the competition of doing business.

    Access to information plays a crucial role in the competition for customers in the Banking and Financial Services sector and more often than not, the better-informed competitor has the advantage. The combination of your service skills and experience with prompt and accurate information from our solution will be the winning formula.

    ServisCo develops applications solutions to address these issues and a whole lot more.

    Why ServisCo

    It is simple. We focus on what we do best. We listen, and then we build great software.

    ServisCo is made up of professional staff with between 12 and 20 years of front-line experience in the design, development and deployment of banking application systems using 4GL tools on Relational Database Management Systems (RDBMS).

    We also provide consulting services and training in RDBMS and software development tools to enable our clients to develop better in-house services.

    Our Philosophy

    Experience has shown (especially in the computing industry) that market leaders become complacent and take their market domination for granted. This is usually to the detriment of the customers and the industry at large.

    New firms with well-developed skills and a clear focus on a particular market segment are always necessary to ensure the customers benefit from the new and exciting developments in technology.

    The trend of over-billing for solutions that are not the most appropriate for the customer has taken a heavy toll on the confidence end-users have in I.T. systems and services. Our philosophy is that the most expensive solution is not necessarily the best one and we work with our clients to prove this.

    Our Strategy

    As part of our strategy of staying focused on what we do best, we have formed strategic alliances with companies whose services complement ours as well as Subject Matter Experts in banking and finance, whose experience enable us to identify and act on future trends.

    A cornerstone of our thinking is our belief in the fact that ‘one size never fits all’. With this in mind, we involve our customers in all business and strategic decisions concerning the software implementation.

    Our Approach

    Our processes begin with the definition of the users’ requirements. The client may do this by themselves or we could come in to assist with the services of internationally experienced Business Consultants who have a thorough knowledge of the Financial Services sector.

    We then move through the iterative process of design and review with you in the case of new applications, or review and customisation in the case of application systems that are already installed. This process will continue until customer satisfaction is achieved.

    To ensure success, we have chosen our development tools with particular care. We consider several criteria whenever we incorporate a tool into our development suite some of these are:

  • Does it pass the Open System’s test?
  • Does it provide benefits to us as designers and developers and to our customers as users?
  • What amount of training will the end-users require?
  • Is it a stable environment?
  • Is it good value for its price?
  • Is it the most up-to-date technology available?
  • Is the tool from an organisation that is constantly improving its products?
  • Does it offer a growth-path your applications can follow with minimal re-development or service disruption?

    • We will continually review our products as well as our development tools and platform and be ready to leverage advances in the software trends to our customers’ advantage.

    Let Bank Advantage System® help make the difference to your business.